-
Q: Where is your factory located? Can we visit?
-
Q: Which countries do you export to?
A: We regularly ship to 20+countries, like Korea/Turkey/etc. -
Q: Do you provide quality certificates?
A: Yes! All shipments provied Mill Test Certificate (chemical/physical properties) -
Q: What's your monthly production capacity?
A: As a leading stainless steel supplier in Guangdong, China, we've shipped 4,000+ tons/month of stainless steel coils/sheets. -
Q: How do you ensure product quality?
A: Our 3-step quality control-Incoming raw material check/Process control/Fianl check before shipment. -
Q: How long have you been exporting stainless steel?
-
Q: Can I get free samples of your stainless steel sheets?
-
Q: Do you provide custom pattern samples?
-
Q: How can I request a sample of your stainless steel sheets?
-
Q: How long does it take to receive the sample?
-
Q: Will bulk order quality match the samples?
A: Yes! We guarantee 100% consistency through same material batch as samples
-
Q: 304 vs 316 stainless steel – which should I choose for my project?
-
Q: What’s the difference between embossed, brushed, and mirror finishes?
-
Q: Do you offer anti-fingerprint (AFP) options for high-touch areas?
A: Yes! Our AFP nano-coating reduces visible fingerprints by 80% and adds:
Easy-clean surface (water-repellent)
Extra corrosion protection
Matte appearance (no glare)
Popular for: Elevator interiors, hospital walls, kitchen backsplashes. -
Q: How should I clean decorative stainless steel sheets?
A: Follow these steps:
Daily Care: Wipe with a microfiber cloth and mild detergent.
Stubborn Stains: Use diluted isopropyl alcohol (70%).
Avoid: Steel wool, chlorine-based cleaners, or abrasive pads. -
Q: Can I use decorative sheets in high-humidity areas like bathrooms?
A: Our 316L grade with PVD coating is ideal for humid environments. Ensure joints are sealed with waterproof adhesive. -
Q: Are your sheets suitable for food processing equipment?
A: Absolutely. Our 304/316L sheets are certified for food contact (FDA/EC1935) with smooth, non-porous surfaces.
-
Q: What shipping methods do you offer for stainless steel coils?
-
Q: How are stainless steel coils packaged to prevent damage?
-
Q: How is the shipping cost calculated?
A: Costs depend on order volume, destination, and Incoterms.
-
Q: Can you add my logo or labels on the packaging?
A: Yes! Custom branding on packaging is free for orders over 50 tons. Provide your design file in advance for approval.
-
Q: What documents will I receive with the shipment?
A: Full set includes commercial invoice, packing list, bill of lading, certificate of origin, and material test reports. -
Q: Do you provide insurance for shipments?
A: Marine insurance is included in CIF terms. For FOB, we recommend purchasing insurance locally or through our partner providers.
-
Q: How can I get in touch with X-METAL?
-
Q: What are your business hours?
Still Have Question?Didn’ t find the answer you were looking for?
We’re here to help!
Didn't find an answer to a question you may have?
Contact Us

PVD Coated
Mirror Polished
Hairline Brushed
water ripple Finish
Etched Finish
Embossed
Bead Blasted
Stamped
Antique Finish
Hammered Finish
Stainless Steel Coil
Stainless Steel Sheet
Precision Stainless Steel Strip